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Right of revocation

Right of revocation



To our CDs:
For our CDs on Demand (i.e. they are produced by us directly and according to the order; the CDs are burned) the right of withdrawal expires as soon as the CD seal has been opened.

General information about our CDs:
This music pharmacy CD shop is for customers of www.musik-apotheke.com - the music download shop, who do not want to download!
The CDs are produced on demand especially for our customers. More information about the production of our CDs can be found here.

Our CDs are sealed - opened packaging cannot be taken back!
If one of the CDs is defective, we will replace it - please send the defective CD back to us and report it by e-mail.
No refund of the purchase price is possible, as you will receive specially created goods from us that can be copied.
Please clarify returns/complaints in advance by e-mail.


To our MP3 (Downloads):
Your right of revocation expires if you have expressly agreed that we deliver digital content (download articles) to you before the expiry of the revocation period.

Orders | Minimum order value:
Each order can only be completed with a minimum order value of Euro 5.00 or more.


Right of revocation (general right of revocation)
You have the right to revoke a contract with us within fourteen days without giving reasons.
The revocation period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us, the Musik-Apotheke, Karl-Esser-Str. 5, D-93049 Regensburg, e-mail: service@musik-apotheke.com, by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. In order to comply with the revocation period, it is sufficient that you send the notice of the exercise of the revocation right before the expiry of the revocation period.
Consequences of the revocation:
If you withdraw from this Agreement, we will refund all payments we have received from you, including delivery costs (except for the additional costs resulting from you choosing a different type of delivery than the cheap standard delivery offered by us), immediately and at the latest within 14 days from the day we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.

Place of jurisdiction Regensburg. German law applies.
 

Information on Online Dispute Resolution: In the first quarter of 2016 the European Commission will provide an internet platform for the online settlement of disputes (so-called "ODR platform"). The ODR platform will be accessible via the following link: http://ec.europa.eu/consumers/odr

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